Searching for Interface Messages

The Manage Interface Messages functionality is used to search for successful and unsuccessful HL7 messages.

Important: MFM data is removed after several months and there is no way to retrieve messages, therefore issues need to be addressed in a timely manner.

To search for interface messages:

Click on the Manage Interface Messages link on the WTIS Navigation menu
Click Continue
Enter the search criteria
Click Search to view the search results

Search Criteria

There are a number of ways to search for failed messages. You are only able to search for failed messages in the facilities and sites that you have access to.

Search Option	Description
Order Number/Case Number/Visit Number	Used to perform a search by Case/Order Number for surgery/DI messages and Visit Number for ALC messages.
Sending Site	Used when resolving failed messages for a number of different sites. (Your user profile will automatically determine which sites you have access to.)
Interface Message ID	Used if you are looking for a specific message.
Interface Message Date Range	Used to determine the start and end dates for messages returned. IMPORTANT: Searches are performed using both date and time. A time value does not have to be entered (it is not mandatory): If no start time is specified, the WTIS will assume the time to be 00:00 hours. If no end time is specified, the WTIS will apply the current time on the user’s computer. TIP: You can search using only the start date and it will give you everything from the start date until the current date and time
Waitlist Entry Type	Used to search for failed messages associated with specific types of waitlists, including: Diagnostic Imaging: For all MRI and CT scan waitlist-related messages. Surgery/Procedure: For all surgical waitlist-related messages. ALC: For all alternate level of care waitlist-related messages. Unknown: the WTIS cannot determine if they are surgery or DI. Most commonly these are unknown procedure code errors. IMPORTANT: Searches for Diagnostic Imaging and Surgery/Procedure may not include all the messages as some may not have enough information to determine the type. The Unknown option covers messages where the type was not determined. The Error Statistics summary Report will show if you have any messages where the WLE type was not determined (Category Not Available).
Interface Message Status	Used to search for messages by status indicator. Possible values are: Success: Messages that have passed all validations without errors Error: Messages that have failed validation(s) In-Process: Messages that are queued or have not completed processing
Interface Error Source	Used to search by the source of the error, including: Biz Talk Orchestration: Preliminary business rules validation (e.g., could not understand the type of waitlist entry though the message may be valid from a syntax perspective) Biz Talk Receive Pipeline Disassembler: All syntax issues (e.g., the message is missing the message header segment) Biz Talk SOAP Send Port: A communication message failure between the interface engine and the WTIS. The interface engine could not successfully send a message to the WTIS (e.g., the WTIS application is unavailable) Biz Talk Transformation: Message failure during the transformation of the HL7 message to the WTIS XML format WTIS QUEUE: Errors related to WTIS queuing (e.g., errors during assignment of priority, sequence or LHIN of a message) WTIS Application: WTIS business rule failures, e.g., future dates for fields such as: Order Received Date (for a DI waitlist entry) Procedure Date (for a surgical waitlist entry) Actual Discharge Date (for an ALC waitlist entry) Note: Usually you will search by the All option for this category.
Interface Error Code	Used to search for a particular error code.
Interface Message Type	Used to search for an interface message type including: Surgery and DI: SIU^S12 (Open) SIU^S13 (Reschedule) SIU^S14 (Update) SIU^S15 (Cancel) ORU^R01 (Close) ALC ADT^A03 (Close) ORM^O01 (Open/Update)
Assigned to Organization	Used to search for failed messages assigned to specific facilities. Note: the options are dictated by your access rights.
Assigned to User	Used to search for failed messages assigned to a specific user for investigation and resolution.
Workflow Status	Used to search for Unassigned (blank), Assigned, Resolved, Closed or All messages. Note: If the workflow of an error message has not been edited, the status field is blank. Use All to ensure that you locate messages for which the workflow has not been updated.