Establish your Facility's First eCTAS Facility Role Administrator (FRA)

If your facility has not yet established their first eCTAS FRA, complete the steps below.

Your facility's eCTAS Registration Authority (RA) is responsible for designating the facility's first eCTAS FRA.
ONE® ID set up
1. Your facility's ONE® ID LRA must create and/or update a ONE® ID account (enrolled to the eCTAS Service) for the eCTAS FRA.
2. If the eCTAS FRA is a new user of ONE® ID:
  1. The ONE® ID LRA will provide ONE® ID information directly to the user (i.e. ONE®ID and temporary password).
  2. The user must complete their ONE® ID activities (i.e., go to https://oneid.ehealthontario.ca, set up challenge and security questions, change password).
    OR
  3. Some facilities use an Express Registration Agent which automates a registration invitation, in which case the user must follow instructions in the email to setup their ONE® ID.
The eCTAS FRA needs to acknowledge the End User License Agreement (EULA) once per environment.
1. For the Production environment, visit either the Clinical Application URL https://ectas.ccohealth.ca OR Administration Console URL https://ectas-admin.ccohealth.ca
2. For the Conformance environment, visit either the Clinical Application URL https://confectas-spa.ccohealth.ca or the Administration Console URL https://confectas-admin.ccohealth.ca
The facility's eCTAS Registration Authority needs to send a completed eCTAS Facility Role Administrator Registration Form to Ontario Health (email address provided on the form).
Ontario Health will assign your facility's first eCTAS FRA the role of Facility Role Administrator.

Upon completion of steps above, your facility's first eCTAS FRA is will be able to:

Access the Site Role Management feature to manage user's access to eCTAS environments and features for your facility.
Set up backup eCTAS FRAs as necessary.
Manage access by following eCTAS User Account Setup Process.